Entries from 2021-01-01 to 1 year
With the strong competition among call centres on the market, business owners are increasingly focusing on customer engagement. Enterprises are on their toes to provide a flawless client experience, from phone calls to live chat assistance…
Back-office support services refers to the functions which are required to be carried out accurately to ensure the success of the business, but these services do not fall into the core customer facing running functioning of the firm. Back-…