Not so long ago, back office tasks were evaluated differently from the core processes. But as data becomes a valuable commodity, companies have started linking their back-office functions with front office. Keeping data safe has become the…

Everyone talks about a good contingency plan, but very few have it. Especially when it comes to call center services, there is rarely any entrepreneur who goes above and beyond to safeguard his customer-facing image. But times of crisis li…

For an MVNO to deliver its services up to the expectation of its subscribers can be a tough task. As MVNOs do not have their own network infrastructure, they are dependent on MNOs and MVNEs. Also, they have an urgent need to grow across di…