At Vcare, we cover the entire scope of call center operation and provide completely scalable services that can be increased or decreased as per client requirements. We have a portfolio filled with several successful call center projects an…

Not so long ago, back office tasks were evaluated differently from the core processes. But as data becomes a valuable commodity, companies have started linking their back-office functions with front office. Keeping data safe has become the…

Everyone talks about a good contingency plan, but very few have it. Especially when it comes to call center services, there is rarely any entrepreneur who goes above and beyond to safeguard his customer-facing image. But times of crisis li…

For an MVNO to deliver its services up to the expectation of its subscribers can be a tough task. As MVNOs do not have their own network infrastructure, they are dependent on MNOs and MVNEs. Also, they have an urgent need to grow across di…

Running a call center successfully is no mean feat. There are many dynamics that need to be managed carefully, which can leave you exhausted and with very little energy for main product/service. So, why not outsource call center services a…

Modern-day businesses are feeling the intense heat of competition. They are more involved in their core processes than ever before. The additional burden of managing emails can put more stress on their minds, and hence, email outsourcing b…